TERMS AND CONDITION OF USE
1 About our terms
1.1 These terms and conditions of use (Terms) explain how you may use this website and any of its content (Site). These Terms apply between Team Complex LTD (we, us or our) and you, the person accessing or using the Site (you or your).
1.2 You should read these Terms carefully before using the Site. By using the Site or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Site immediately.
1.3 The Site is provided by us to you free of charge for information or entertainment purposes only.
1.4 If you would like these Terms in another format (for example: audio, large print, braille), please contact us using the contact details set out below.
2 About us
2.1 We are Team Complex LTD, a company registered in England and Wales under company registration number 13964708, with VAT registration number GB 406421628 and registered office is at The Atrium Harefield Road Uxbridge UB8 1EX.
2.2 If you have any questions about the Site, please contact us by:
2.2.1 sending an email to info@teamcomplex.co.uk;
2.2.2 filling out and submitting the online form available here.
3 Using the site
3.1 The Site is for your personal and non-commercial use only.
3.2 You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site.
3.3 We make no promise that the Site is appropriate or available for use in locations outside of the UK. If you choose to access the Site from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.
3.4 We try to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us using the contact details at the top of this page.
3.5 As a condition of your use of the Site, you agree to comply with our Acceptable Use Policy and agree not to:
3.5.1 misuse or attack our Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack), or
3.5.2 attempt to gain unauthorised access to our Site, the server on which our Site is stored, or any server, computer or database connected to our Site.
3.6 We may prevent or suspend your access to the Site if you do not comply with these Terms or any applicable law.
4 Registration and password security
4.1 Use of the Site may require registration, particularly in order to access restricted areas of the Site.
4.2 We are not obliged to permit anyone to register with the Site and we may refuse, terminate, or suspend registration to anyone at any time.
4.3 You are responsible for making sure that your password and any other account details are kept secure and confidential.
4.4 If we have reason to believe there is likely to be a breach of security or misuse of the Site through your account or the use of your password, we may notify you and require you to change your password, or we may suspend or terminate your account.
4.5 Any personal information you provide to us as part of the registration process will be processed in accordance with our Privacy Policy.
5 Infringing content
5.1 We will use reasonable efforts to:
5.1.1 delete accounts which are being used in an inappropriate manner or in breach of these Terms; and
5.1.2 identify and remove any content that is inappropriate, defamatory, infringes intellectual property rights or is otherwise in breach of our Acceptable Use Policy when we are notified, but we cannot be responsible if you have failed to provide us with the relevant information.
5.2 If you believe that any content which is distributed or published by the Site is inappropriate, defamatory, or infringing on intellectual property rights, you should contact us immediately using the contact details at the top of this page.
6 Your privacy and personal information
6.1 Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.
7 Ownership, use and intellectual property rights
7.1 The intellectual property rights in the Site and in any Logo, text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Site (Content) are owned by us and our licensors.
7.2 We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit.
7.3 Nothing in these Terms grants you any legal rights in the Site or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent, or delete any notices contained on the Site or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Site or the Content.
7.4 Trade marks: ERA ONE UK00003952179 is our trademarks and Unity and Steam marks used on the website are trade marks of Unity and Steams. Other trade marks and trade names may also be used on the Site or in the Content. Use by you of any trade marks on the Site or in the Content is strictly prohibited unless you have our prior written permission.
8 Submitting information to the site
8.1 While we try to make sure that the Site is secure, we do not actively monitor or check whether information supplied to us through the Site is confidential, commercially sensitive, or valuable.
8.2 Other than any personal information which will be dealt with in accordance with our Privacy Policy, we do not guarantee that information supplied to us through the Site will be kept confidential and we may use it on an unrestricted and free-of-charge basis as we reasonably see fit.
9 Accuracy of information and availability of the site
9.1 We try to make sure that the Site is accurate, up-to-date, and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.
9.2 We may suspend or terminate access or operation of the Site at any time as we see fit.
9.3 Any Content is provided for your general information purposes only and to inform you about us and our products and news, features, services, and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute technical, financial, or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgment when using our Site and its Content.
9.4 While we try to make sure that the Site is available for your use, we do not promise that the Site will be available at all times or that your use of the Site will be uninterrupted.
10 Hyperlinks and third-party sites
10.1 The Site may contain hyperlinks or references to third party advertising and websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third-party advertising or website does not mean that we endorse that third party’s website, products, or services. Your use of a third-party site may be governed by the terms and conditions of that third-party site and is at your own risk.
11 Our responsibility to you
11.1 If we breach these Terms or are negligent, we are liable to you for foreseeable loss or damage that you suffer as a result. By ‘foreseeable’ we mean that, at the time these Terms were formed, it was either clear that such loss or damage would occur, or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).
11.2 We are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage.
11.3 Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
12 Events beyond our control
12.1 We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.
13 No third-party rights
13.1 No one other than us or you have any right to enforce any of these Terms.
14 Variation
14.1 No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 14.
14.2 We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.
15 Complaints
15.1 We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details set out at the top of this page.
15.2 The laws of England and Wales apply to these Terms, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.
15.3 Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.
ACCEPTABLE USE POLICY
1 About this policy
1.1 Together with our website terms and conditions of use, this acceptable use policy (Policy) governs how you may access and use this website and all associated web pages (Site), which is provided by us free of charge.
1.2 You should read this Policy carefully before using the Site.
1.3 By using the Site or otherwise indicating your consent, you agree to be bound by this Policy, which supplements our website terms and conditions of use. If you do not agree with or accept any part of this Policy, you should stop using the Site immediately.
1.4 If you have any questions about this Policy, please contact us using the contact details provided in our website terms and conditions of use.
1.5 In this Policy:
‘we’, ‘us’ or ‘our’ We are Team Complex LTD, a company registered in England and Wales under company registration number 13964708, with VAT registration number GB 406421628 and registered office is at The Atrium Harefield Road Uxbridge UB8 1EX; and
‘you’ or ‘your’ means the person accessing or using the Site or its content.
2 Acceptable use
2.1 We permit you to use the Site only for personal, non-commercial purposes and primarily for accessing information about us. Use of the Site in any other way, including any unacceptable use set out in this Policy, is not permitted.
3 Unacceptable use
3.1 As a condition of your use of the Site, you agree not to use the Site:
3.1.1 for any purpose that is unlawful under any applicable law or prohibited by this Policy or our website terms and conditions of use;
3.1.2 to commit any act of fraud;
3.1.3 to distribute viruses or malware or other similar harmful software code;
3.1.4 for purposes of promoting unsolicited advertising or sending spam;
3.1.5 to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
3.1.6 in any manner that disrupts the operation of our Site or business or the website or business of any other entity;
3.1.7 in any manner that harms minors;
3.1.8 to promote any unlawful activity (including but not limited to the promotion or sale of any unlawful goods or services);
3.1.9 to represent or suggest that we endorse any other business, product, or service unless we have separately agreed to do so in writing;
3.1.10 to gain unauthorised access to or use of computers, data, systems, accounts, or networks; or
3.1.11 to attempt to circumvent password or user authentication methods.
4 Bulletin boards, chat rooms and other interactive services
4.1 We may make bulletin boards, chat rooms or other communication services [insert details] (Interactive Services) available on the Site.
4.2 We are not obliged to monitor or moderate any text, images, video, audio or other multimedia content, information, or material (Submission) submitted to our Interactive Services. Where we do monitor or moderate Submissions, we shall indicate how this is performed and who should be contacted in relation to any Submission of concern to you.
4.3 We may remove or edit any Submission to any of our Interactive Services whether they are moderated or not.
4.4 Any Submission you make must comply with our Submission standards set out in clause 5 below.
4.5 By making a Submission, you grant to us a royalty-free, irrevocable, non-exclusive, transferable licence to use, reproduce, modify, publish, edit, translate, distribute, perform, and display the Submission (in whole or in part) on the Site, and on any other websites operated by us, indefinitely.
5 Submission standards
5.1 Any Submission you make to our Interactive Services and any other communication to users of our Site by you must conform to standards of accuracy, decency, and lawfulness, which shall be applied in our discretion, acting reasonably.
5.2 In particular, any Submission or communication by you must be:
5.2.1 your own original work and lawfully submitted;
5.2.2 factually accurate or your own genuinely held belief;
5.2.3 provided with the necessary consent of any third party;
5.2.4 not defamatory or likely to give rise to an allegation of defamation;
5.2.5 not unlawful, offensive, obscene, sexually explicit, discriminatory, or deceptive and not promotional of such activities; and
5.2.6 unlikely to cause offence, embarrassment, or annoyance to others.
6 Linking and framing
6.1 You may create a link to our Site from another website without our prior written consent provided no such link:
6.1.1 creates a frame or any other browser or border environment around the content of our Site;
6.1.2 implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;
6.1.3 displays any of the trade marks or logos used on our Site without our permission or that of the owner of such trade marks or logos; or
6.1.4 is placed on a website that itself breaches this Policy.
6.2 We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.
7 Using our name and logo
7.1 You may not use our trade marks, logos or trade names except in accordance with this Policy and our website terms and conditions of use.
8 Breach
8.1 We shall apply the terms of this Policy in our absolute discretion. In the event of your breach of this Policy we may terminate or suspend your use of the Site, remove, or edit Submissions, disclose Submissions or any other communication to users of our Site by you to law enforcement authorities or take any action we consider necessary to remedy the breach.
COOKIE POLICY
Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.
1 Who we are
This website is operated We are Team Complex LTD, a company registered in England and Wales under company registration number 13964708, with VAT registration number GB 406421628 and registered office is at The Atrium, Harefield Road, Uxbridge, UB8 1EX and for more information see our about us page.
2 Our website
This cookie policy relates to your use of our website, https://www.eraone.co.uk.
Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.
3 Cookies
A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.
For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, or www.allaboutcookies.org.
4 Consent to use cookies and changing settings
We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested.
You can withdraw any consent to the use of cookies or manage any other cookie preferences by clicking on the icon at the bottom of any page on our site. You can then choose to accept all cookies, or on the ones that are strictly necessary for the use of the website. It may be necessary to refresh the page for the updated settings to take effect.
5 Our use of cookies
Cookies we use – Whether cookie is essential for us to provide you with a service that you have requested and whether we will seek your consent before we place the cookie
Google – Google tracking YouTube for embedded videos, which also involves Google tracking and advertising, potentially including profiling.
Visit YouTube’s Privacy Policy: https://policies.google.com/privacy
Essential – we will therefore not request your consent before placing this cookie
WooCommerce Used for e-commerce functionality.
Visit WooCommerce’s Cookie Policy: https://woocommerce.com/document/woocommerce-cookies/
Essential – we will therefore not request your consent before placing this cookie
JSDelivr A CDN service that might track resource usage anonymously.
Visit JSDelivr’s Terms: https://www.jsdelivr.com/terms
Essential – we will therefore not request your consent before placing this cookie
6 Third party access to the cookies
Those cookies will not be accessed by any other third party.
How to turn off all cookies and the consequences of doing so.
If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.
For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, or www.allaboutcookies.org.
7 How to contact us
Please contact us if you have any questions about this cookie policy or the information, we hold about you.
If you wish to contact us, please send an email to info@teamcomplex.co.uk, or write to Team Complex Ltd, at The Atrium Harefield Road Uxbridge UB8 1EX.
8 Changes to this policy
This policy was published on 20.05.2024 and last updated on 20.05.2024.
We may change this policy from time to time, when we do, we will inform you via webpage landing.